I placed an order for a smart device at the end of November, as to beat the deadline they stated. I selected a device on the basis that there was stock available of that item. Two weeks later I received an SMS saying that there was no stock and I would need to be patient. I gave it another week and ...
I've had a frustrating first experience with FNB. I was so impressed at the efficient and helpful way they assisted me in opening an account and transferring debits, etc. but the process to activate my cheque card is a nightmare. First, the instructions in the couriered letter for activating the ...
I would like for someone from FNB to phone me back sooner rather than later with regards to a smart device application. Last year I got an iPad 3 on my check account. In the last 12 months my credit score has improved as has my income. So today they decline a second device due to bad credit score. ...
I used my phone to upgrade from Gold to Platinum and i then received a call to advise that i should then have my ID and proof of Residence. I then made copies and had my originals on hand and on e-mail, just in case. A delivery guy then came to my place of work to disrespect me in front of clients ...
In March I've made a payment from the FNB banking app to a person I know. The person never received the money. I got confirmation from FNB that the amount went into some "GL" account. I fought for months, even providing the confirmation I got from FNB that the amount (R600) landed up in ...
Today I got a call from MBD Credit Solutions, (debt collector) re my FNB home loan. I made the error to not transfer monies to my standard bank a/c for a debit order that goes off against it for my FNB home loan. The debit was attempted on Dec 2. And failed. (neither Standard Bank/FNB sent a ...