I have a loan with FNB and the current monthly instalment is R2, 243.27 per month. 2 months ago I had an incidence where the bank debted my account numerous times for the loan without my authorisation, but after several phone calls it was refunded. Last month on the 29th they first took the R2, ...
Its been two weeks since I logged a complaint, no one has ever contacted me, i have called Customer care myself several times and every time they advise they'll get back to me, I'm still waiting! Pathetic, just Pathetic. They POOREST service delivery I have ever experienced! ...
YESTERDAY I WENT TO COLLECT MY CARD AN HOUR AND 15 MINUTES LATER I WAS STILL IN THAT FNB VINCENT BRANCH. FIRST I WAS GIVEN AN INCORRECT CARD, THAT BEING A GOLD CARD. THE CONSULTANT, CARIKA ACKERMAN SO CONDSCENDING AND RUDE. AFTER WHICH I WAS MADE TO SPEAK TO 2 SUPERVISORS. I WAS THEN FINALLY MADE ...
Please can someone go look if everything at Norwood FNB is okay? I sat there for an hour waiting to be served, and then i had to leave to go back to work. The one lady left for lunch knowing there is a long queue and I know everyone is entitled to their lunch and can't work right through, but ...
Greetings. My name is SILINDILE MASIKANE. I was at the beach branch Atm Durban 2013-11-27, i inserted my card on the Atm and it requested for a pin, within 5 seconds before entering pin screen changed and requested for me instert card again my card while it was inside. I emmediatly called card ...
"Please refer to your personal emails for your response". This is FNB's response to a complaint regarding unethical business practice on their part. Desiree Bowes requesting an ID number from a customer is not a 'response' to a complaint. I find your customer service truly disgusting when ...