I wish to commend Ms. Raats for the efficient and professional manner in which she handled our late grandfathers' estate. Her sensitivity and extraordinary service was greatly appreciated. A Great Thank you to FNB for employing staff with these commendable qualities! Our most sincere gratitiude, M. ...
Every month I rent a car from Avis for no more than a week. Avis reserves the usual 'deposit amount' on my account and once the car is returned and checked by Avis, they deduct the amount due to them. The deposit amount remains in my bank untouched by Avis. Previously, I was able to call FNB and ...
I took a Blackberry with FNB in February 2013, it stopped functioning about three weeks ago. I contacted FNB for repairs under warranty. They emailed me a financial statement of the phone that I had to take to the nearest CellC store, which I did. On Tuesday the 10th of December, I received a call ...
I would like to thank Marlize Van Duyker from F.N.B Kolonnade branch in Pretoria for going the extra mile in customer service!! After receiving pathetic service from FNB call centre, I was ready to close all my accounts with FNB, as the Call Centre do not care to assist. Marlize helped me ...
Complained last year about FNB running early debits and it's happening AGAIN!!! I have a Smart Spend loan account with FNB and just received notification from my bank that the FNB debit order is coming off my account today being 13 December. This debit order is only supposed to run on the 25th of ...
Firstly I received the confirmation of an early debit option - which I have opted out - I have the confirmation in my possession - Secondly, FNB contest that the credit is in fact my Salary (Salary date is 30/31st of each month - check your records) - your more than welcome to confirm this with my ...