I opened a cheque account on the 04/11/2013 over the telephone as per the system Paballo Superman was the one who opened the account for me and selected the incorrect billing option not the one i agreed to and i was latter billed for all the transactions i did instead of just one fee a month, i ...
I am an existing FNB client, I applied for a second cheque account online, the application was successful and card was delivered to me. On the forms where card is attached, there is no mention of me needing to go into a branch to have this card activated. I have activated it online. Yesterday I ...
I live overseas and have an account with FNB. I called to request assistance in transfering money from my account to another abroad and Ayanda was very knowledgeable on the topic and guided me step by step. Where she did not know, she put me on hold and asked someone else and did not merely answer ...
I called in at the branch to do some enquiries, Jacques was busy at the time, he called me back within the hour. After that he addressed all my queries professionally and without any hesitation on his part. He also went the extra mile in getting me an image of a cheque that I needed in a span of 1 ...
In June 2012 I made a payment to one of my beneficiaries whom I make payments to every month. To date the payment is not reflecting in their account. I have visited the FNB branch on 2 occasions. I then make use of their telephones to contact the call centre. I have been given reference number: ...
Good day, I recently inquired about opening a business account with FNB. I should have known from the initial attempt that I should turn away and go somewhere else. I had sent online messages TWICE for someone to email me the requirements and documents needed to open up the account. Eventually ...