I receive my debit SMS every month and now fnb wants to tell me that I'm behind on my payments, tried to phone fnb but not getting any response, SMS states that I have to pay R 2392 immediately. Please respond as soon as possible al let me know why I was never informed that my device was behind ...
I requested an interest reversal on my credit card which was rejected. My private banker tried to assist, however i simply received an email stating that my request was rejected, with no reasoning whatsoever. The bank had sent my email statement in November, one day earlier than my normal statement ...
I received an SMS stating that I have failed to pay the arrears amount on my smart device. I was not aware that it was in arrears, since I never receive any notifications of the failed transactions (debit orders). I also never get InContact notifications for the payments either, for that matter. ...
My wife bought me a smartphone two months ago, you did not deduct the first payment and subsequently debit her account double the next month. secondly you need to ask customers when is the most suitable date to deduct this money. you can t just deduct money whenever you feel its right. now you send ...
Apart from the website not being user friendly - very difficult and complicated to work with since the 6 December I have not been able to authorise any payments - it is the same storey at the Help Desk (087 575 0000), "download a new certificate and we will escalate your request" - I have ...
FNB CALLED ME TO TELL ME MY BOND WILL NOT BE TAKEN OUT EARLY BOND WAS TAKEN OUT EARLY NOW I HAVE TO PAY OVERDRAFT INTEREST BECASUE OF FNB'S MISTAKE. WHAT A JOKE. READ MY OTHER COMPLAINT TO SEE HOW I HAVE TO PAY FNB EVERY YEAR TO SAY I DO NOT WANT MY BOND TAKEN OUT EARLY, FNB YOU. ...