I applied for a credit card online a while ago, i submitted all the documents over a week ago, i even phoned the call center to explain to them I submitted my payslip on a seperate email as I forgot to attach it the the first email. The lady confirmed that they have received all the documents. I ...
I recently ordered a smart device from FNB. It was the first time using the said service and being the pedantic consumer that I am, I had many questions about the process and how the delivery etc works. Gladys was my contact point and she assisted me with every aspect of my query which resulted in ...
Hi, Yesterday I had one of your employee's Shaun, contact me and assist in setting up my credit card for my new account. He first contacted me at a time that was totally inconvenient, and then later called at the specified time we agreed on. I just wanted to say thank you to Shaun, unfortunately I ...
I have made a payment from my FNB account to a Clicks FNB Credit Card. The payment is missing. I have been emailing and calling for 5 days. No one can assist me. I get transfered from the one to the other. I have been cutt off twice today after holding for very long. We I am typing now I am on hold ...
I ordered a Blackberry phone via FNB Telesales on 17th October 2013. I lodged a complaint on 'Hello Peter' on 6th December 2013 because I still had not received my phone despite numerous calls to FNB, the courier company and MTN which I had to do in my personal capacity. After my initial complaint ...
I have ordered a Smartphone S4 Mini cell phone with FNB I received the prepaid phone on the 03.12.2013 and a day after I tried to get this phone insurance. I called FNB the first was on hold for 20minutes eventually I hung up as I was tired of listening to the silly music. I than decided to call ...