In November 2012 I finally decided to open a credit card with FNB. I received my Platinum card and was super excited to have access to the Slow Lounge at the airport - one of the perks that was a deciding factor in choosing the bank. However, when we arrived at OR Thambo for our international trip ...
Last year November I reported my credit card and debit card and these cards were cancelled immediately on the same day. Two weeks later I was notified by the FNB department that there were transactions made on my credit card, which I had reported and was cancelled. I couldn't understand why this ...
I tried phoning FNB help desk yesterday, as per all big companies, a computer answered the phone, then it says it will put me through to the next available consultant, fair enough, I wait, it puts me through to an answering service. My complaint is against management, if managers do their job ...
My mom ordered an iPad for me via FNB just a few days before christmas. I knew that they would probably be closed during that period, but I ordered anyways because I wanted to recieve it as early in January as possible. The order went through and we were informed that it would only be processed in ...
I opened an cheque and credit card account with FNB in August last year, banking with them has honestly been a pleasure. My cards were delivered timeously, the times I have needed to phone the call centre they have resolved my queries efficiently, the rates are competitive, and the sundries are ...
I had 30mins before my flight, so I decided to go to the slow lounge. I am a FNB platinum card holder and until today I was pro FNB... I was refused access to the slow lounge, when asked why I was told..." because they where only allowing private clients in" Embarrassed and utterly ...