Not cool, I wait 15 mins on my cell to get through to your Credit Card Sales call centre. I mention this to the sales rep, no apology or excuse whatsoever. I ran out of airtime and asked if the rep could call me back, she says that they are inbound calls only, they do not phone customers back. Nice ...
I applied for a Laptop online with FNB on the 19/12/2012 as part of their smart banking solution. I was later contacted by a CC agent to confirm receipt and approval of my application, advisng me of the expected time of delivery from the couriers which would be approximately 10working days. Being ...
Having my bank account with FNB i figured it would be the best place to go for my bond. While they eventually approved the bond they were completely unwilling to negotiate on terms. i explained reasons for wanting the bond over 30 years, being the guard against future rate increases etc only to be ...
I feel that although I have also published a report regarding Digital Planet's handling of this matter, FNB is ultimately responsible as my dealings are with them, not Digital Planet. I ordered a new IPad through the FNB Online banking site and received a call from Digital planet that delivery will ...
After years of being a loyal FNB customer and being a first time home buyer FNB granted me 0% home loan where Standard bank and ABSA (who I never banked with) offers me 97% home loan how can FNB just deny an app like that when other banks can grant it to you, I have never missed even any payments ...
In december i went to fnb thohoyandou to look for bank statement i was not satisfied with the explanation i was given wen i enquire about the deduction that i saw on my statement.now in january there is also another money that i suspect is missing in my account an i cant go to the same place wer i ...