I've been speaking to incompetent consultants about a so called complaint which they have logged to correct a card limit irregularity. On Monday 27 Jan, one month after applying for a card, I started speaking to Mr Empty Promise S Naidoo who daily promised to sort the problem out and call me back. ...
Both my husband and myself were phoned by a courier company last week to say our credit cards were ready. We were asked where we would like our cards delivered, to which we both replied FNB Randpark Ridge. When we had not heard anything by this week Wednesday, we phoned Randpark Ridge to be told ...
Every time when i think my day can t get any worse with FNB it does, i don t know how you guys do it, but you do! you just know how to get my blood pressure up and running until there s no tomorrow! 2 days ago i tried to login into my personal login account it failed according to system i put down ...
On 5 Jan '13 I realised funds were taken from my account and reported it immediately (8996178). I was provided with forms which i completed and returned with proof that card was destroyed on 10/01/13. Dep contacted me on 16/01/13 stating that someone tried to withdraw funds from my acc. Once again ...
I've had more complaints in the past about FNB, but I have to compliment the ladies at FNB Montague Gardens at the Collections desk on great service. I was struggling all week to pay over fees to UNISA without joy, and Julie Venter spent 40 minutes trying to help me, even phoning 4 different ...
Applied for my FNB Cheque and Credit Cards on 12th Jan. Cheque card was quick, but credit card is still pending. Sent documentation on 14th, 17th, 25th and 29th Jan, because every time I phone the call center says my details haven't been captured and I need to resend everything. Each time ...