I have tried for almost 2 years now to change my personal details and have send through my changed details on numerous occasions and still it has not been done. I applied for a FNB card and had to return it because my surname was still wrong on their system. It is very frustrating to deal with the ...
On 4/2/2013 I went back to the store for a refund for remotes that were purchased, this was done via the FNB Speedpoint terminal, Thinking that it would be returned to my account within 3 to 5 days as per the PASA rules that all banks should follow, well this just did not happen. I then went back ...
The home loan section is incompetent. We applied at branch for home loan on 15/2/13. Supplied all documents requested for on 18/2/2013. since then we received no communication from fnb. I had to follow up daily via homeloan sharecall no. Each day i spoke to different consultant, who cld not give me ...
I took out a Cell C data contract through FNB Connect for R99 for 2 gigabytes per month. The debit order went through as R143.70. I phoned the call centre and after 22 minutes I had to end the call as there was no answer. I want to cancel this as this deal is no longer worth my while. ...
I had a small personal loan with FNB in 2012, which was paid off in full by the end of December. However, since then, instead of closing the loan account, FNB is charging me a monthly service fee, a cpp insurance premium fee and interest. Two weeks ago I contacted FNB about this. Te operator ...
Both Sarie Strydom (Personal Loans) and Peter Standish (PBS) need to be commended on the exceptional service they provided to my husband and I. They both assisted to resolve the problem we were having and they did it with excellence. I felt comfortable dealing with both of them. Peter works late ...