I am very happy that I've moved to FNB. I was told that my acc debit orders will take atleast 6 weeks to transfer. Happy with that, i left it in their hands. But around the 20th of Feb 2013, i get a call from FNB informing me that they have problems switching my sanlam policy. I get on the phone ...
Good day i require a cession cancellation letter from fnb, upon calling them i noticed a disgusting chain reaction, i would phone and speak to an fnb consultant explain my story and i was either transfered to another consultant or given another number assured the next person would help me, i even ...
I am trying to change my debit order dates from one date to another due to a VERY PERSONAL reason and they outwardly refuse to listen to my story or explanation. This is one thing that I would like to have done to help me and BEFORE the 25th. If you give me a call then I will gladly explain to you. ...
At the end of Jan 2013 my salary was paid into my old FNB account by mistake. On the same day another payment was made to my ABSA account. I contacted FNB and asked that they transfer the duplicate salary back to my employer. I've spoken to the branch manager at Komatipoort, Santa, but to date ...
I received excellent service from Themba Cimela today when i contacted the call centre. He explained everything in a friendly, polite and very professional manner. ...
You spend so much money on advertising on getting clients to move to FNB. Perhaps you should spend as much time and money on actually getting the process right. I started the process over a month ago to ensure time for everything to be done correctly. However I have been driving this process, ...