I was visiting the FNB branch at the Grove Mall on the 22/03/12 to change my residential address. As usual banks do get busy and that is when they have to ensure that customer service is at the best level to endure a good reputation. At the Grove mall there is no such thing as a customer service we ...
I applied for an Easyplan loan which they promise on the advertisement to be paid in 10 mins. When I got there to apply, I had to explain every expenditure on my bank statement, even money I transferred between my accounts. Then it was approved, but it is now a day later and I haven't heard a word. ...
Good day I am a premier banker with Fnb and I have requested Mr Waide House to assist me with submitting my retrenchment letter to affected parties. I have being banking with Fnb for more 10 years and I don't believe that after all this years I get such a bad customer service. I am going through a ...
Want to open savings account for my husband going on pension. wash his ID per mistake. pic and number still intact. got a copy before wash. after waiting a hour would not open a savings account for him... because of his ID... I am with FNB for many years and they would not even gave him a card on ...
My wife applied for an iPad device through Fnb, because I had mine for over a year. At first she got a sms tht said they to call her. But at no time did she receive a call. When we phoned the call centre to complete our application the responsible person wanted to know a lot of private things. Like ...
On the evening of the 11 Feb 2013 at 18:50, my business partner went to withdraw money from an atm in Heidedal, Crossroads. Whilst struggling to retrieve the bank card from the machine, he was notified that 3 transactions (R4000, R4000 they will investigate the matter and payment will be made ...