FNB still hav'nt resolved a complaint I logged re: unauthorized changes on my account since december 2012, 3x now the over draft has been changed without any record of a request made by me, a new account was added to my profile, also without my consent. And every time you contact the complaint ...
I phoned the call centre on 12 March to request a card limit increase. My salary is not paid into an FNB account, so the consultant requested me to send my payslips of the past three months to [Email Removed] I did this on 13 March using the reference nr as the subject. On 03 April I did a ...
I ordered a Samsung Galaxy Note 2 from the FNB Website and on Monday 25 March I received a text from FNB to say that my order had been sent to the courier company, and they will contact me within 24 hours to get a physicall address to do the delivery. It is now April 5th and I still haven't ...
Since I switched from the red bank and the green one, I have fallen in love with sky blue (FNB). You have always gone the extra mile, and even when there were problems, they were solved timorously and with great efficiency. Two of my staff had claims - one had her card cloned and her money was ...
On the 19/2/2013 my husband withdrew money at les Marias fnb ATM, he selected R1900 but only got R300 instead. 2x R100 notes and 2x R50 notes. I Lodge a dispute at Gezina FNB they said it will take 48hrs for my money to be refunded. That never happend. A lady Anel phoned and informed me that the ...
05/04/2013, I went to the Bellville FNB branch on my lunch time to do a cash deposit, when i got the there was a big queue but only 2 consultants help us and each took more than 10min to assist a client. others said to be on lunch, and people on queue saying they le ft seeing the queue of people ...