I am being charged for overd drafting my business cheque account because some store I bought at handed In their account slips late to the bank, and I end up getting billed for that purchase later on when I have insufficient credit in my account almost 4 days later, when I had more than enough ...
I am disgusted with your service regarding my smartphone. I was supposed to receive it 15 April, I didn't! I also didn't get any updates despite being told that I would. Mr Elroy Jenniker called me only ONCE since I placed a complaint on HelloPeter TWO WEEKS AGO and NEVER again!!! I tried to email ...
I have been trying for a week to get a hold of someone at the call centre to have my overdraft limit decreased. I was told that i could have this done at the bank however, the only time available to do this is in my lunchbreak and the ques at the bank are shocking during this time. I was given a ...
I have now spent two hours to obtain a settlement letter for my Kulula credit card. Everybody seems to put me through to customer services who only say you need to send an email to request a settlement letter. The email comes back immediately saying they will attend to my email in 48 hours!!! And ...
On Friday I purchased a take away and it turned out that my account was debited twice, I called the FNB call centre and I was advised that it was only my account that was debited twice and that the transaction at the restaurant only went through once, but in order for the transaction to be reversed ...
I have lost my bank card, my ID and my cell phones. So now i need money to apply for new ID, taxi fares to work and to do a SIM swop for my phones. I called FNB to help me get the money from my account. They asked me all the security questions to validate my account, for which i answered correctly ...