I spent 30 minutes on the phone this morning trying to get assistance and clarity. I requested to speak to a manager, and I was transferred 3 times, and to my surprise I did not speak to a manager once. The first lady I spoke to said she will transfer me to a manager. After speaking to Simphiwe she ...
Whilst grocery shopping at Shoprite Arconpark, we ended up at the till and waited patiently whilst the cashier rang up the groceries. She then proceeded to ask for payment when I went ahead and gave her my FNB Gold Cheque Chip and Pin card. She took the card and pushed it into the paypoint machine ...
I would like to thank Segie for keeping me updated regarding the problem I had with the atm. She was calm, polite & very informative. More of your staff should take a lesson or two from this lady, Once again, thanks for your assistance & i have my money back as well:) ...
Ordered a smart phone with fnb, consultant captured the wrong description of the phone called the call centre this morning to correct the error and i was informed that the consultant who captured it will contact me back its been 5hrs already and i havent received a callback, called the call centre ...
I've banked with FNB for more than 10 years and just applied for my first home loan through them and got absolutely no response. I've now started applying with other instituations. I'm so disappointed with FNB. New customers can switch to FNB in less than 10 minutes but exsisting customers don't ...
Hi, I didn't want to go and write about FNB in this site but I think there is nothing else to do. I applied at FNB for property finance and they kept quite about it until I called them today only to find out my "application" was declined. I asked to be transfered to a credit analyst and ...