Last year november 2013 Fnb Called my wife to upgrade her to Private Client. She said she was happy with her Platinum account but they persuaded her. Rhoda Claire introduced herself in November by telephone and said they should meet in Jan 2014. My wife recived her card. My wife applied through ...
I'm absolutely disgusted by the way that my Business Bank is treating their customers. I've sent THREE queries so far to Forex for an international payment that is not reflecting in my business account and till date no one has even bothered to get back to me, or just to indicate that they busy ...
My previous report https:///first-national-bank/complaints/poor-service-1290093 has not been responded to, no one from FNB has phoned me or my sister. It is now almost one month since she reported the phone as an out of box failure, a week since they collected it. No one has told her when a ...
This is my second complain, regarding the risk profile on my account with FNB. I applied for a further loan on my bond and it was denied becasue of my risk profile. Last week I was given a reference number. I followed up on this number and it does not even exist on FNB's system. Yesterday I was ...
On the 23rd December my bag was at the Glen Shopping Mall, I went to the FNB to report the matter, I was under the impression my account was frozen, when finally I got to doing a sim swap I get messages my account is in over draw. When I went to the bank and tried to explain, all I was told is ...
I received a new platinum credit card from FNB in August 2013. The previous ones' smart chip was faulty and I could not use the card overseas. 5 months later I have a similar problem with the new card. Is there any sane explanation for this? Must I just keep using my Mastercard? ...