I recently went to Russells furnishers to pay off my account and apply for credit to purchase a laptop. The credit was declined due to me having 2 personal loans taken on my name on the very same date! how is this even possible? i have been a vicim of identitiy previously and to this day nothing ...
Steve you guys are, I have called on numerous occassions to find out when will my Ebucks will be allocated for purchases made in December. Today it took a toll on me waiting for 30 minutes for feedback from the agent Ivan useless and arrogant. I can't believe the I was told the ebucks would be ...
I recently joined FNB again because everyone's been ranting and raving about their rewards and banking in general only to discover that i'd initially left FNB for the right reason: bad customer service! My cheque account application went smoothly. It was when i applied for a smart device that i was ...
Good day Hi recently got a Samsung Note3 that was available on offer though my FNB gold cheque account. I went to the DOT FNB Store in cavendish square to apply and collect my phone. A couple of days later I get a debit on my account of R150 for a courier charge, meanwhile the device was in store ...
When I got upgraded to FNB private client, it took about 12 days before a private banker was allocated to me. This is where all the fun started. I asked for forx currency to be arranged for me at 1 of the branches 7 working days before I wanted to pick it up. 4 days before Christmas I was told due ...
Apply for a Re-Advance Oct 2013 after be a client for more than 10 years. They told me that I need Income statements which I provided Nov 2013. No communication what so ever until I phone them Dec 2013. There answer "will send documents thru" No communication again, phone them Jan 2013. ...