George Tseladimitlwa from FNB sent me an SMS notifying me of my account that has been over drawn. In the SMS was he's direct contact details. I called and within a few rings, George answers! No call centre IVR's or anything! Amazingly in under 2min we have made the neccesarry arrangements and all ...
I wanted to drew money at the FNB ATM at Cape Gate. The machine where very slow and after some time, returned my card and a slip with the following message: We have encountered a problem, please contact the nearest FNB Branch for assistance. There are not contact numbers at the machine? THis was ...
Addressed to FNB Care "I am sorry to trouble you with what I consider to be a relatively trivial matter, however I believe that there is several important matters. During mid-January in came to my notice in exchanged e-mails, that my Cheque Account did not earn rewards in December 2012. I was ...
I went on to the website to apply for a phone and they stated that my basic salary should be R5000 and mine is a little more than that, i then phoned in and the agent advised that my nett income has to be R5500.Yet i have a staff account with First National Bank and some of my Collagues that earns ...
On the 11.03 I ordered an apple ipad through FNB's smart device promotion, they claimed: "delivery within 5 to 10 working days" I phoned every three days to check on the progress and was politely told i would be contacted. I was never contacted and the only communication was when I ...
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