I approached the FNB personal loan to settle the balance on my account on the 18 april at 12.00and a settlement paper with the owed amount to pay was given to me. I effected payment the same day at 12.31. Though I have explained eveything to the consultant that I wanted to settle the account the ...
Some bogus company has been taking small amounts off my account. I have never signed or authorised any such action, I do not buy online. I went into the bank to stop payment which costs me R60 (to stop a payment of R99). It did not help, because the company keeps changing the reference number. I ...
Ok so since my first complaint i was provided with a reference number for a query loaded with the personal loan department. Ref : 285267. Not a single call not even an email explainining the bank fees charged to an account settled 4 years prior to the initial loan term. Guess i've learned a ...
You guys are very innovative with technology but you need to put more effort in ensuring that your infrastructure can actually carry all that you are throwing at it. You availability, a very key component for a successful online campaign, really. All these customers like myself from other banks ...
When I saw that my cell phone contract was coming to an end I was interested in taking out a contract with FNB. I requested the Call Back option on the FNB website on a minimum of 2 occasions over a period of time (unfortunately I have lost the reference numbers but FNB will have a record of it.) ...
I have been seeing this S4 advert on the FNB website for weeks and my fiance has been telling me about how GREAT FNB is. Unfortunately I have had only bad expiriences ever since moving from my favourite bank to "HOW CAN WE HELP YOU" Bank. I opened the account online and had to go inside ...