I have changed my address and phone number at the branch twice already. I got my statement last week with my old address and today im trying to do online banking and it said it sent my otp to my old number? what am i supposed to do with that? this is so irrirating having to go to the bank. when i ...
I believe that your brand philosophy is misleading, you are very far from what you claim you can do compared to other banks. I called your call centre numerous times and not only got pushed from pillar to post but it seems that your agents dont attend the same training nor do their get refresher ...
It is now over a week that I am still waitng to hear from your legal department regarding the promise that you made and also a copy of the recording, there is nothing worse than being ignored and or bullied and I think that is exacly what you are trying to do. ...
I went to withdraw from the ATM and it tells me my balance and my available balance, and i get access to my funds once my available balance limit is reached, why is that? i'm a student and i need every cent after you have taken out your bank charges which are high for someone unemployed as well. ...
I applied for a samsung galaxy S4 smart device, however I was told that because i am an existing customer i am not able to receive 100 minutes free, 100mb data and 100 sms per month and i will only get the device for the exact same price that a new customer will be paying. I understand that this is ...
FNB advertise how easy its to switch, A BUNCH OF .I applied on line to switch 22/05/2013, got a call, who advised he can only open a savings as i had a prev account and wud jus need to go to the branch with my married ID, proof of ad & marriage certificate and they wud upgrade me to a chq acc. ...