I've been with FNB for quite a number of years and everything has been smooth sailing until this year. Something's been very fishy with the way the charges on my account have been made and I've called in and been reassured that all would be sorted as the bank is 'taking a while to process certain ...
The town I live in doesn't have a proper branch, it's only a service branch. I went to Ladysmith to change my cheque account to a savings account, after waiting for 30min for a consultant to assist me, I was told that she can't assist me, I have to go to Bergville because that is the only branch ...
Thank you FNB for detecting the transaction on my account and notifying me even before I noticed it on my bank statement. I just hope that you will be able to refund me the amount and find the guilty party. ...
Had to wait 50min to withdraw money because all the ATM's were being serviced at the same time. I find it ridiculous that that can happen. There was eventually a lone of about 15 people waiting. Don't know why we pay bank fees, sure as not for better service. And we cant go to another FNB ATM ...
On Friday 24th May I logged in to FNB internet banking to make 2 future dated payments. This function wasn't working for some reason so I phoned the call centre and spoke to Carren Mokoena. She asked me to take a screenshot to show the issue and e-mail it to her, which I did, but I haven't had any ...
I went in to reverse a debit order, Lindiwe told me it was impossible to do so. After confirming with her that I have had it reversed at another bank before, she gave me a dispute form to fill in ad assured me that the reversal would be done on Saturday by 1 of her colleagues as she won't be coming ...