I received a samsung galaxy s4 today after waiting 2 weeks for the device. I was sent the wrong cover (samsung s3 mini) i asked digital planet to replace the cover with the right one and was told that they must collect the phone and everything again! and then i have to wait 3 to 5 working days ...
1) Both my One account cards are expiring this month. Last month a guys called me and the call cut off. then i get 2 smses last week, 1 saying that FNB could NOT regrettably order a new petrol card. I then called their call centre and when i was finally put through the re-issue dept, Thanbang ...
Een holding one for 45 minutes to speak to a consultant at FNB legal 087 575 0090... worse than phoning city of johannesburg... please spend money on resourcing your callcentres and pull budget from steve ads ...
Thank you for the efficient way my query was handled this morning regarding a transaction that should not have happened, the agent that took my call were very helpful. Much Appreciated, That is why I am an FNB customer for a few decades already. ...
This is sad because this was not the 1st time I received such bad services from the FNB Ulundi Branch. I always run into trouble when I have to use this branch, the sad part is that it's not for me but my 86 year old grandmother. What frustrates me more is that she can't use internet banking like I ...
I opened a business account online in mid April. I got an email that someone would contact me within 24hrs. I didn't receive a call until a week later. When they did call eventually i was asked to send through my company documents of which I emailed. I then got an email with my agreement to sign. ...