I'm very disappointed at the poor service i received from the call centre and jhb branch of fnb, i applied for a cheque book about a month ago over the phone, I waited almost 2 weeks before i got a call to tell me I cant get a cheque book as i have to go to the branch, I went to the branch in jhb ...
It is unfortunate that I need to write a hello peter in order to get service from my bank. I sent an email to my so called business manager to submit my company registration docs in order to change my account from a sole proprietor to a business account. His reply?? Contact the bank I'm off sick?? ...
I went to the Boulders branch to get a bank cheque. it took 75 minutes to issue one. as the result I couldn t use the check and I asked them to cancel it. it took them another 40 minutes. up to know I don t know what they did. all I know is their incompetency cost me R123 and also I missed an ...
Fnb had advertised for a samsung S4 cell with added extras every month such as free minutes, sms's, data and vouchers for a total cost of R299 per month for 24 months. When we applied for this, the person told us that it was really R299 for the device only and we had to pay extra every month for ...
1. I have been telling FNB since last year that someone at the bank entered a random, non-existent billing address on my credit card account in August 2012. Instead of fixing it someone then went and changed the e-mail address for my statements. E-mails to customer services just get ignored. 2. For ...