I submitted a claim on the 10th May 2013 for an appointment to see Dr Jody Pearl, I was informed that this claimed would not be paid as it is falls into the 12 month waiting period for a preexisting condition, HOWEVER when I contacted your call centre on the 6th May the person I spoke to assured me ...
This will be the second time we are complaining about the exact same thing, once again we took our son for his vaccinations today at Dischem, and once again Dischem was unable to claim from Fedhealth as the system is STILL not correct for them to do so, even though Fedhealth assured us that this ...
SO I have tried my best to sort this out. I emailed the statement of payment for the R688.07 and it was acknowledged that i paid - you had sent me threatening ITC documentation and all along i HAD paid. I still wish for the termination date to reflect until end Jan (as per my real termination) and ...
I have been booked into Akeso Clinic for the last 4 days. It is supposed to take 2 days for this to be approved and yet I am still waiting to be approved. Now I have to leave the clinic because you (FEDHEALTH) are dragging your feet in this approval and looking for excuses not to approve, I can pay ...
My cardiologist requested that I take an additional drug Ezetrol 10 mg even though I am on Crestor 40 mg. My cholesterol is slightly below 3. The new international protocol stands at 1.8. My cardiologist sent a letter to motivate the request but it has since been declined. It cost R 400 per month. ...
Good day I am the grandmother of Isabella Raven Carla de Beer, (28 months), who is the Goddaughter of Mrs Riana Grobler. Mrs Grobler is with Fedhealth, and she wants to put Isabella on her Medical Aid, paying the fees. We have struggled with this since the beginning of 2013, filling in forms, and ...