I needed a procedure done and the staff really was extremely helpful and went the extra mile to ensure that all was sorted prior to my procedure. The message I would like to convey to them is as follows: "Thank you for the service you provide. I appreciate the open and honest way of ...
Just a brief word to compliment Fedhealth on the humane and professional way in which our problem is being handled. While I am quick to criticise, I SHOULD ALSO BE QUICK TO GIVE CREDIT WHERE IT IS DUE. Have dealt with Mary Wyngaard in (for me) a very difficult time. She is knowledgeable and ...
In April this year I was referred to an oral maxillo surgeon due to my jaw moving back and as a result thereof I am in constant pain. Upon examination the surgeon told me that as a result of Osteoarthritis my jaw has moved causing horrific pain as I am unable to eat properly and have constant ear ...
As the Executor of my late Mother's estate, I am endeavouring to finalize matters as expeditiously as possible. There appears to be a distinct effort on Fedhealth's part to hold onto funds that should have been repaid. My Mother passed away on 07/01/2013 and her membership terminated on 31/01/2013 ...
I had to take my two sons off my scheme as they were no longer dependents, but my premium did not change much, I was paying R 4700.00 for 4, after their removal I was paying R4200 for 2. I emailed and cancelled claim, I never received statements after that and presumed it was cancelled, I then got ...
I have been diagnosed as having Bi-Polar Mood Disorder. This falls under the PMB list. There are two drugs that I have been prescribed for this condition, along with a few others. The one is an anti-depressant and the other if I am not mistaken a tranquiliser. When queried with Fedhealth as to why ...