Good day, We took our son to Dis-Chem for his Rouvax and prevenar immunisations last month. The nurse said that we had to submit the claim manually to be reimbursed, as they couldn't pick up our Fed Health membership profile on their data base (it was still listed under our previous Medical Aid - ...
On Wednesday 24th April I submitted an account for Dr J. Muller for surgery performed on the 2nd April. It's now been more than 2 weeks and I have heard nothing. I again sent it asking what is happening, but up until now no response and no payment. I am embarrassed as each time I go to the surgeon, ...
After been given the wrong information by the Customer Service Department I went and saw a dentist (which was not on the approved list). I was not contacted directly, instead a voicemail was left giving me the right information, which I NEVER got. I am wating since December 2012 for my refund after ...
I have been waiting for 5 months now for them to e-mail me a confirmation letter stating that I am no longer on there medical aid. I cannot sign at a new medical aid without that letter. Have send them a lot of e-mails and spend hours on the phone but still they do not send the letter. ...
The WORST medical aid ever!!! I've been a member at Fedhealth since 1st January 2013, I changed my bank in February from ABSA to FNB, I notified them the day after I opened my account at FNB, at first they didn't change it on their side, then I did a manual payment, the month after they still ...
I contacted Fedhealth we are paying R5080 per month. I asked them if they can assist us we need to go on a hospital plan. They confirmed we cannot down grade. They will rather lose a client then help a client. It's all about the money they don't care about their clients only the money. I am so ...