Re: EssentialMed Policy No. 1207359 Dear Sir, I am writing for an advice with regards to the above policy. in 2012/08/01 I joined Essentialmed a medical service provider as a member with my family of four, my wife as the principal holder. we agreed that she be the principal holder though I ...
Good day In December I cancelled my policy and instead of one debit order I was double debited. In December I sent my bank statement to essential med proving the double debit and it is January and I haven't received any feedback or a refund. I have tried calling the call centre in December, but ...
As per telephone conversation on the 14th of November 2013 with Tarryn Droomer, I was promissed that my outstanding optometry account will be settled the same day and that i will receive proof of payment shortly. I was also asked to remove my previous Hello Peter complaint. As stated in a letter ...
Two weeks since my complain and this matter has not been resolved. I contacted the call centre on Friday 10 January and was told I'd receive a refund by 12 that day, and that I'd receive a call once the refund was processed, yet I have still not received even so much as call from the Finance ...
3 January 2013 You really go the extra mile for your clients Thanks so much for your telephone call and assistance!!! I really appreciate the impeccable service rendered by your company and yourself. You really go the extra mile for your clients, which are highly appreciated. Rodwyn Fortune ...
22nd November 2013 via Facebook, I looked for help from Tuesday. I couldn't find one till Thursday when I called and I was transferred to Ulyssia Uren who happens to assist me in 40min. what others could not do in 3 days. She did it in 40min. Woow wonderful and excellent service. When I got to the ...