We have been an Essential Med policy holder since July 2013, and since the Day-to-Day benefits took effect, we had nothing but trouble. Our first run-in with Essential Med happened when I consulted with a GP. The GP refused to see me on policy, and required that I pay upfront. Fortunately, I was ...
When first joining Essential Med, I was pleasantly surprised with their affordable prices, while still giving quality service. I now wonder if this was only "beginner's luck". Late last year they suddenly took away a lot of doctors and dentists that one now can't see anymore - a problem ...
I am a very frustrated, disatisfied client. I have been a member of Essential Med for 2 years, and since they have switched to 1Doctor, I have been pulling teeth to get them to pay my accounts. I have now emailed, phoned, explained my case to more than six people at their office, and was made EMPTY ...
It is absolutely horrific. Trying to get through to there Call Center is nearly impossible. Once through they expect to pay a double installment if you want to change debit order time. That is very unreasonable! Who can pay double installment in a month. Please tell me essential med, how must i get ...
My wife joined Essential Med in 2012..On 24 June 2013 she decided to cancel the policy in order to join a Medical Aid, as we had problems when my daughter needed to be hospitalized for a severe lung infection. The whole doctor network also changed and when we wanted to take our daughter to a GP in ...
I joined Essential Med and I requested cover to start in January 2014 as I had a Discovery Medical aid to cancel. I was told I was covered and have no waiting period. When my boy got sick, I was told I have a waiting period even for emergencies. I requested that a senior official listen to the call ...