We joined Essential Med this month but after reading all the complaints on here I am worried that is was just a waste of time. I received numerous SMS's to say my application was being processed, so many in fact that it was an irritation then a message to say that the debit order would start a few ...
A few months ago, I asked Essential Med to contact me as I was interested in signing up for a policy. Someone called me back a couple of days later and took my e-mail address in order to send me brochures. I never received that e-mail. Last week I requested another call back and still no-one has ...
30/11/2012, I sent in a claim for my first trimester pregnancy scan. On 2/01/2013, I phoned in to inquire about the claim and why it had not been paid to me. I was told by Alvin Delaney that the incorrect code was used on the form and to re-submit the claim with the correct codes in order to be ...
We have joined a cheat hospital plan just for emergencies, 2 weeks ago i became very ill and i had a bad cramp on my right hand site of my stomach, with my knowledge it will be my apedix i phoned essential med to ask them to wish doctor i can go to. The doctor they gave me a no for wasnt even a ...
I had to complain here to get a problem sorted out. it took almost 3 months to figure out they have wrong banking details. after i asked each time if they were correct. then only to hear that the first payment we made has still not been allocated, and that the medical aid is still not active. ...
We had to rush my daughter to the emergency room to Hospital. We were told by the Hospital we had to pay directly and claim the money back from our Medical Insurance. we had to dish out over R3000 on the spot. I send the claim into essential med on the 18 March and nothing was done on it. When I ...