I officially joined Essential Med on a family hospital plan in March 2013. Firstly, I was given no confirmation whatsoever that my membership had been confirmed, and had to request that customer services send it through. I was also told that I would receive a welcome pack that contained memberships ...
I have to say with low payments it would seem you get bad service! I called end of Feb to ask why my debit order did not go off. I was informed that because the premium was higher, which i also was not informed about when i signed up for this. i asked the lady will the payment go off end of March i ...
Real time responses and friendly and helpful attitude, we are very happy with the service that we have received from Essential Med. ...
Group Administrator Amanda Knoetze in all her correspondence with me has been professional, polite, friendly and super, super fast. In the confusing area of medical insurance she has taken the extra time to talk through questions in an easy to understand down to earth manor. I and others of my ...
A big thank you to Jo-Ann who took time and trouble to explain the best medical option for myself and my daughter. I am impressed because in my search for a better scheme I have encountered a variety of negative attitudes and a reluctance to fully explain. ...
Amanda Knoetze - you are by far the best client service consultant that I have come across - so friendly efficient and helpfull. You are an amazing asset to have in a business - I will recommend Esssential med because of the great client service that I have recieved from you. Well done my girl you ...