Once again Essential Med proves just how incompetent they are. On the 8th of November 2013 my account was debited with my monthly premium which came as a surprise because my debit order date is the 15th so I called Essential Med and was informed by Clarisse that this was a technical error. So I ...
After asking for my debit order with essential med to come off on the 7 th of each month they emailed me saying they had a problem and it would come off on the 16 th so over the passed few months it's being going off around the 16 th.this month it came off on the 7 th like I had asked but it went ...
With four outstanding accounts with our GP, and many calls at our own cost, Essentialmed and Essential 1 Doctor have yet again made a false promise to pay our outstanding accounts! I am sick to death of complaining, calling, worrying. Everytime we enquire whether the accounts have been paid, the ...
This is now the third time i am posting on hellopeter as everytime i recieve a "this is resolved" comment which is NOT true!!! and the second time i left a complaint on hellopeter i wasnt even contacted i was simply left a comment stating the matter has being being resolved, comment left ...
I sent an email to client service mailbox on the 5/11 and and resent the email on the 11/11 and still no feedback/response??? Since the change from Care cross to this essential 1 doctor I must say im not impressed as i now have to go to doctors that I am not used to. On one occasion I went to 2 ...
Hi there Nicolene, We just want to say THANK YOU for your prompt and professional assistance in helping us to resolve the problem we had. Thank you for understanding and showing that you care. Enjoy your afternoon. Kind Regards Nicky Roberts and Garry Frasca ...