I have been trying to FICA my account for the past 8 months without any success... On the 13th of Dec i had to report my husbands card as (he is the main account holder) the call centre agent then blocked both cards after i specifically asked him to make sure that he blocks the correct card, even ...
I cannot believe how rude the staff are at Edgar's! And to make it worse - in the CUSTOMER SERVICES department! The complete unwillingness to assist is disgusting. Not to mention the rude am bad attitude. Due to my experiences at these 2 stores I will be canceling my account with Edgar's. I never ...
I had a discount problem on a purchase I made at Edgars a week ago. I was hesitant to visit the in-store Customer Care, but thanks to previous wonderful service at N1 I made the drive and had the privilege of meeting Carmen. She handled my query patiently and professionally. I walked out of the ...
Get you agents to stop calling me already!!! They phone me every freaking month even though they see I am making payments.. I will get the account up to date and cancel it as soon as I can. Edgars is aware that I am undergoing financial difficulty and an arrangement was put in place for R55 per ...
On the 05 12 2013 i have lost or my phone was, on the 6th i black listed my phone, i thn went to edgars to report the phone lost with an affidavit and an itc num... they said theyll phone me within 24 hours which edgars hasnt, on next friday i went in, only to find out that my itc num was wrong, i ...
This is following a complaint that was logged on around the 6th december 2013... much time has passed since I complained about the service my partner received. The guy 4rm edgars assured he will follow up as the incident happened @ their store and never returned the call as promised. This is very ...