Edgars letter of overdue account date 7/6/13 is received 12/7/13 with wrong billing address. I changed my contact details in store during April. To date I have not received account to correct address, which means the help desk cant do their job. Firstly, how do you expect clients to make pmts ...
I Walked into Edgars wanting to buy on my account that is in credit only to be informed that the account was locked!!?? Edgars has all my details and information and not once did anybody notify me that anything is wrong with my account. This is unacceptable and feels that if this is the way Edgars ...
Two weeks ago I applied for an account at your branch as I am a foreign national I had to send my passport& work permit to complete my application which was done. a few days later I had to go to the store to find out what has been happening with my application as I have not received feedback, I ...
I was trying on a few items of clothing in a changing room when I had mistakenly bumped a security tag on a pair of pants while I was taking it off. The security tag was an alarm that had began to scream piercingly like a car alarm. I was so embarrassed when I heard people in the change room ask ...
I returned a jeggin which had manufacturin problem with stiches, the item was bought at Eastgate a month prior da incident at polokwane. The cashier told me she need a slip, I told them I bought them cash and ddnt keep it because the item was my right size n ddnt know the stiches wil be faulty. She ...
I was pleasantly surprised and impressed on Saturday by the excellent service i received by one of the staff members! i went looking for a boot on the shop floor, had no luck finding it but upon going to customer service one of the guys there made it his mission to ensure that i left the store ...