A blackberry phone 9320 was bought on account at Edgars in Canal Walk on the 26-09-12. Not even a year later the phone doesnt want to unlock. It went on and you could see the screen you could move but couldnt type. The phone was taken into Edgars Cape Gate 23-06-13. I had to call to find out how ...
How does one even begin to complain at someone that doesn't even exist. Like a religion i go twice a month and buy my Lancome facial cleanser and moisturizer. I spend well over R2000, 00 rand a month at Lancome, usually at clear water mall as well as Chanel because of the impeccable service which ...
I went to Greenstone - Edgars to open an account, it took the ladies that work at the new account department 30 minutes to get there and assist us. Meanwhile Malebo who was busy with Credits/Returns she went an extra mile and assisted us, though she was not so sure about what she was doing but she ...
Incompetent people managing accounts, incorrect correspondence lead to my account showing "overdue" that caused me to reach the pay point with a trolley full of items and the teller refusing to help me, claiming my account has outstanding payments and she can not help me. I have never ...
I paid my account up at the end of March and instructed the cashier assisting me to close my account. She said to me that the call centre was closed and she will close it the following Monday and forward me my paid up letter.the following week since I recived no response I went to follow up and ...
I selected more than 15 items of baby clothes on sale at Edgars on12 July 2013. After waiting in a long queue, I was told by the cashier, Sandile, that I had to wait for her to go to Customer services to get prices on about 4 unpriced items.15 minutes later Sandile returned without any prices. I ...