I have never been treated so badly as a customer in my own right like I was at Edgars Sandton on the 18-09-2013. I was double charged on my gift card (teller's fault), I only realised this when I wanted to pay for my meal at a restaurant you can imagine the embarrassment when they told me the card ...
On the 7 September I went to Edgars at Reds Mall to purchase Clairns Concealer and Loreal Foundation. The Clairns Sales lady assisted me and said they did not have the specific colour foundation or Concelaer but would order it for me she took my number and name. She the products should arrive on ...
I was really disappointed at how your staff was working. That's if the roaming around they were doing is even referred to as working. There was about 7 of them on the customer care section yet only 4 tills were operating. As if that's not enough I still waited more than 15 minutes to get assisted ...
I have had an Edgar's account for man years, I've recently paid the balance. I want to down grade the account to a 6 month interest free. I went into the store, they told me it can't be done. I called the call centre, the first person I spoke to told me they need to check my credit score to down ...
Liked a Seiko watch I saw at Edgars, took a photo of it so my wife would know which one to purchase. Price tag was marked at R 2999.00, when my wife purchased the same watch a week later, price had been increased to R 3499.00. I went to query price on Saturday and was told they could do what they ...
Just the other day I wrote on Hello Peter how terrible Edgars accounts department is, providing a terrible service. Edgars was quick to respond, by calling me. Their apologies were quick and plentlyfull, followed by EMPTY promises as usual. everything was supposed to be cleared up within 48 hours. ...