They promise a TAT of 24 hours on new applications. Its been a 5 days now. Call centre agents promises not realised. Agents not trained properly and cant really assist without placing you on hold sevral times. Poor comunication skills. Cancelled my application. ...
On 2013-09-19 at about 16:30 I asked an Edgars employee at the Northgate Edgars Custmer Care to please print me a statement. He replied in a very rude attitude and said he is not allowed to and asked me if i dont get it on email? He refused to print that little piece of paper for me. How rude can ...
Bad customer service I am sooo irritated at how edgars treated me. Yesterday around 3pm a certain lady called me around 3pm regarding my account which she claims I am overdue, I advised the lady I could not speak as I was going for a meeting and asked her nicely to call me back, The lady kept ...
I refer to my report on 12/07/13 and also Morne79 report on 17/09/13 addressed to Edgars for the same complaint on Hello Peter!! I applied only two months ago for an interest free account my recordings and mails and my report on Hello Peter shows this frustrating matter!!! And guess what NOW it is ...
It is really surprising that retailers like Edgars hand over customers who are no longer able to pay their accounts due to unemployment to collecting agents when they have been informed about the unemployment situation, and then once the customer finds employment they come back to demand payment of ...
I was at Edgars Tygervalley during the week. My first complaint is the escalator that since January this year is still not working. 2. This is also the second time I am complaining about the fitting rooms and the condition they are in. It is dirty and unhygienic. 3. In the whole shop of 2 floors ...