I received a call from Edgars customer service where they promised that the store would phone me that day (Thursday) with regards to my complaint. After receiving no call I went there myself today (Sunday) to speak to the manager. The manager, Given, said he would see which other store had the ...
Jabulo was helping my friends and I in the Cologne department today. He gave us such good service and literally ran around to get different fragrances for us to test, telling us about the cologne, etc. It's so good to come across someone so keen to work and who is so friendly and willing to assist! ...
On Saturday 28/09 my wife found a dress at Edgars Melrose Arch. The only size they had was two sizes too big for her. They checked their stock system and advised that Edgars in Cresta had two such dresses in the right size, and Fourways one. The following day we headed for Cresta, half an hour's ...
I sent an email to Edgars months ago enquiring about the sudden large outstanding amount on my account as I did not recall spending to that amount. I enclosed my account number. I requested that they send me a statement as to what was purchased and on what date. I received an email back, addressing ...
I went to Edgars a week ago to exchange a garment Customer Service was closed with no sign and where to go for the exchange. There was a passing staff member who just asked don't you see that the place is closed go to the other side. No apology for the inconvenience. When I arrived the other side ...
I would like to thank Tina Hoosen who was on duty at the tills today for making my shopping experience a good one. Usually cashiers are frustrated during busy month end periods but this wonderful lady was cheerful, friendly, and helpful. ...