I went to pay my account at the edgars kolonnade branch on the 25th october and saw i was over billed. I then enquired and saw that somebody bought airtime for the amount of R641 on the 9th of October 2013. I laid a complaint on the 25th october 2013 about that. Person helping me was Jerry. He told ...
I have made more than 15 calls to edgars asking them to update my profile online in order for me to view my statement and check my purchase history/information. Nothing has been updated and after numerous email sent via the website still no response. Why is nobody bothered to help me as their ...
Cancelled my Club on my cashcard from edgars' side at the end of September as per calls from their call centre and smses on my phone... I am still being debited though - I am disappointed as one would believe one of South Africa's biggest retailers you could trust. I am a happy edgars club member ...
Good morning :) Thank you for all your help thus far. I received the reference number but no one has contacted me as yet but I continue to try to rectify this problem. I do not think that, that is fair at all. Once again i am waiting for all of my voucher pins. I was told that i would be receiving ...
I paid off my overdue account in 2011, and asked the lady behind the till to close the account as i didn't want to be in that over-debt situation again. She said fine. Now - 2 yrs down the line i am unable to acquire any accounts or financial assist as THAT lady neglected to close the account, now ...
My wife wanted to use her card to buy something. The response came that the card is blocked. I travelled 100km to have it unblocked as the account is on my name. We were told that the account will be ok in 48 hours. Two weeks later the same happened. ...