I have been trying to do a sim swap since 10 September with no luck, was taken from pillar to post by your consultants. Just recently I get a call that was supposed to go buy a sim replacement at Auto-page worth R140, what puzzles me is why was I not told this the first time when they called. I ...
I have had numerous bad experiences within the past week while 'attempting' to shop at your store. On two occasions I had left the store without purchasing anything, even though I intended to make use of your specials advertised on television. The staff in the cosmetic department are more ...
Lodged online query on 16 Oct - re: points for cellphone purchase not allocated (used my PURPLE CASH CARD). Finally received response 29/10, not answering my query, however, just providing points balance? Submitted the same query per email time and time again, but got no proper answer. A ...
I have received a call last week Thursday from a lady phoning from Edgars stating that I owe them some 3000 odd and need to pay it as in NOW or the next day. Firstly I do not have 3k in the middle of the month and I don't understand how it can be that much as I only received a statement October ...
I received a phone call to say that my account was in arrears, totally untrue. I offered to send the POP to the relevant person to prove my point. The email bounced, so I phoned the person concerned, the number she gave me was incorrect. I phoned h.o and asked for her number, was told to speak to ...
I posted a complaint last week here about Edgars, seems i have opened a can of worms. The post was was concerning my account which i have paid off and am now told i owe. The morning after my post i received a call from Edgars telling me that my account was indeed paid up and i should ignore all ...