Since last year i have been charged with an amount of R36 per month on my account for "Air time subscription". There is no Airtime that i have received from edgars on a monthly basis as part of a subscription and as such do not understand why i am being charged this amount. I first called ...
I spoke to the call centre last week, asking the consultant to recalculate my instalments over the 6 month period. She seemed nice enough and assured me she would have it done by Tuesday at the latest. It's now Friday and nothing has been done so it seems to me your consultants just answer the ...
On the 10th April 2013 I spoke to Andries Mathebe and requested that my Edgars account be closed and the credit be refunded. After numerous calls and emails - to date I have still not have my account closed nor the credit refunded!!! Is this the service that we are forced to put up with? ...
I use to have an edgars account which I have closed last year. on 4 nov 2013 I received an sms from NBA, tel no 0861112284 requesting a payment on this closed account. and on 13 nov 2013 another sms to "resolve ur outstanding 35% acc", what ever this may mean. I have tried to call this ...
Was left waiting at Heidelberg branch for more than five minutes while the teller speaks to other ladies - not buying or asking anything Edgars related. the teller then started counting her money and told me in no uncertain terms to go to another teller - as she was busy. IN Vanderbijl I waited for ...
I have been trying to cancell my airtime subscription since the 02 of november with no assistance. The call centre people are of no assistance ...