I called your offices on the 16th and spoke to Tumi and advised her that your company is debiting my account with the airtime for cell that i did not request. She promised to send the message to someone in charge to investigate and they will call me the same day or next day. To date no onw has ...
I have been dealing with so many different people from Edcon for the past 3yrs and all could not assist me. I was getting fed up with their inconsistence and making incorrect notes, not following up, not receivng documents and giving me the run around. Finally on the 23/01/2012 CHAD called me and I ...
On Saturday, 19 January 2 013, I attempted to make payment of R1900 to Jet Mart Southgate. I was told that Edcon had placed a hold on my card & therefore the cashier was unable to process the payment & credit for goods to be returned. The manager then advised me that unless I pay the full ...
So im still waiting for EDCON to respond wo my query that has taken well over a month now! WOW!!! iv never experienced such NON customer service ever... the gave a ref: 1101130190/GO on the 17th of January, 2 weeks ago. still no one has bothered to contact me regarding the query or even resovle ...
Edgars takes my money then advises me to run around like an to get my money back, it was their error. They promise to call me back at a certain time and they dont. I have to call them. Now i must be inconvenience due to their incompetence. Its the principal of the matter. Edgars has no principals ...
I have been trying for the past 2 months to sort out my account. Egars keeps phoning me and telling me my installment is R9000.00 which is impossible as my total acciunt is R11000.00. I have phoned numerous times and complained but it seems to fall on deaf ears. They also never get back. I have now ...