I received a email from edcon instructing me to go to the branch so that they call customer care who would in turn change the wrong ID number that is linked to my account over the phone but to my surprise a customer service agent by the name of Neo Philohe was so rude he dint even want to hear my ...
I paid my account in full and called Edcon to close my account, they sent a settlement letter last week and today i recieved the statement that i must pay 20 something rands, i even overpaid the account... please close this account asap. ...
I had an insurance for a blackberry 8520 worth R1900.00 and was paying R40p/m as a premium and i lost the phone and my claim was approved so I upgraded to a blackberry 9380 worth R2800.00 at the time I bought it in October 2012 at the same store and no one told me that i need to pay extra on my ...
Dear Edcon I am really not happy with the service I am getting from your company. This is totally unacceptable. When I signed for the subscription no one informed me about the involved 3rd party. And when I called in to cancel I was given a number to call. I was fine with that - I called them to ...
Last year in September I received my monthly statement, usually I don't check my statement, I only check the amount that i have to pay. I decided to go through my statement only to find out that they are charging me for the airtime subscription that I did not apply for, so now i decided to check ...
1. i have been trying to change my address since year 2011 and it was not changed till today. 2. on 16/02/2013 i went to Edgars at riverside mall to buy when i realized that i had misplaced my card. i spoke to the manager who advised me to go and do a new card at Jet stores and i immediately did ...