I lodged a complaint on the 11th stating that Edgars sent me a letter on the 7th November 2012 saying my account is in a R0.00 balance and i have a R6200.00 credit limit. Due to the post office I only received it the last week in November and then we away on holiday. On the 3rd of January i spent 4 ...
How many times do I have to change my details in order to receive my statement? I wanted my statement to be email to my new email address, instead it gets sent to my postal address. I ask again, it gets sent to my old email address. I accept it, then, I don't get ANY statement. I eventually use the ...
If no payment was received and my account was in arrears why was this not mentioned to me after visiting several edcon group stores during December 2012? No even the decency to call me enquire if payment was or was not made!!! GET SOMEBODY TO PHONE IMMEDIATELY!!! I WILL ENVOKE CPA REGARDING THE ...
Hi, I overpaid my account with an amount of R2526.42 in Dec, i was advise that Wendy Sakube will be doing my refund as i am based in Cape Town, i have sent the relevant documents through to her and contacted her on several occasions but she never seems to be available or in the office. I have just ...
I have been trying for days to get the "CORRECT" number for Edcon Legal Department. I have spoken to numerous staff memberS and each person gives me telephone numbers that I cannot get through to. This is very frustrating and time consuming. I would like to get settlement figures on my ...
I received my statement in November and realised that there was was airtime being billed to my account which I never requested, I called Edcon customer service who referred me to the OTA department (airtime dept) and they told me they have logged it with the deapartment and they will call me in 48 ...