I paid up and closed my account with Edgars last September due to incompetency from their account department. Edgars didn't clear my name instead I've been listed as a bad payer (credit bureau). just found that out last Friday when I did a credit check on my name. I called and spoke Mamelo who hung ...
Settlement letter for your customers this needs to be adhered to and really something about it when an ex customer request something show a lil bit of intersters of care about costomers needs system genereted documents are useless whats the point of having a manager if they can not make an inform ...
I had received a call probably last week Thursday from Edcon. The call center agent was asking for my husband, I told her that she has the wrong contact details as I am his wife, after I refused to hand out his contact details she tells me to relay a message for him to return her call. I then ...
I recently opened an Edcon account my installments came up to R495.00. On Saturday the 28th of September i made a payment of R500 at Jet Campus Square. I got the receipt. The receipt stated i had R698.00 i could spend on that day. So seeing i needed to buy Mom clothes i decided to use my card ...
I am very upset as i am received voice machine calls from Edcon 011 491 1143 "you are kindly requested to call this number regarding your edcon account, please call 0860 112 447 to discuss". Firstly my account is up to date, Secondly it is irritating when my phone rings and when i answer ...
Dear Edgars I would like to sincerely express my profound disappoint at your lack of customer care service. I had written here before, been assured of a solution and NOTHING. All I got were 2 sms messages saying my airtime limit for the OTA Service had been increased. I bought more airtime and ...