This morning my mom wanted to buy a cell-phone from CNA in Carletonville. On phoning for Authorisation my mom was treated like by the lady on the other side of the line, A lady named "Joyce". To start off with Joyce asked my mom whether she has a "Mr. Price WEEKEND" account... ...
I missed one payment by accident. After two weeks I received a call from the financial department (in a quite unpleasant tone) to pay IMMEDIATELY. I promised to pay the amount by 23 September, but paid on 21 September. On Sunday (!) 22 September, while preparing to go to church, I got called by ...
On the 15th of September 2013 I activated the OTA Service Edcon has to be able to buy airtime using my Edgars Account Card at CNA Musgrave in Durban. I was successfully registered. I bought airtime TWICE that day. My account was BILLED. The airtime NEVER arrived!!! I called the call center about 4 ...
I received a settlement offer on my account which I subsequently paid. Proof of payment was sent through and acknowledged. The discount was never written off by Edcon so lo and behold 6 months later my account is handed over to attorneys for collection, needless to say Im receiving sms telling me I ...
I applied for an overdraft with my bank and the system could not approve as i had an outstanding balance with Edcon of R5466. This account was closed (paid off) in March 2013 already. I called Edcon on Thursday 16/8/2013 for a paid up letter to be sent to me and I was advised that i would receive ...
THIS IS THE SECOND MONTH RUNNING COMPLAINING THAT EDGARS DOES NOT ADHERE TO THE CONSUMER LAW ACT. ON THE EDGARS SITE, IT READS 'NEGATIVE OPTION MARKETING IS NOT PERMITTED. YOU NEED TO POSITIVELY INDICATE THAT YOU WANT TO PARTICIPATE IN A SALE OR A CONTRACT". FOR TWO MONTHS NOW I NOTICE I HAVE ...