Edgars keep giving issues when I want to make purchases to reconfirm details by blocking my account and causing hours of delays in stores. I have also had to re FICA and re RICA more than once in store and then head office does not seem to get the documentation causing embarrasment and aggrevation ...
I bought a laptop from from Cna I'langa mall. The laptop broke and i took it back for repairs. I was told that the laptop will cost R900 to fix and a further R400.00 to cover the courier cost. I have no problem with the amount but it has taken well over a month already. I was told in the beginning ...
Good Day I write to u expecting Edcon group to uphold their title of being PROUDLY SOUTH AFRICAN, I have just been advised by a consultant at the Edcon group that the policy of opening new accounts has been changed about a month ago, because activating new accounts for account holders that were ...
I have made a internet transfer to pay my account on the 08/10/2013 and the payment is not reflecting on my account. I have tried to get hold of someone to get this resolved but the remittance department seems to be on strike or non existing, I have sent emails to them including proof of payment ...
My mother passed on 16/06/2013. We immediately notified Edgars, going into the Kenilworth store to advise them and completed documents for a policy linked to her account. A death certificate was delivered to the branch 4 days later. What followed thereafter is outlined below:- 1. Received a ...
On the 17th october i have called 16 times looking to speak to someone who can help me to get my paid up letter for Edgars Account and i couldn't be helped, but kept on hold for more than 5min in each call i made and got hold of consultant who helped me and she promise to send me the letter via ...