I received an email on 10/10/12 saying my card had been mailed to me but didn't receive it. Three months later, I sent an email to Ebucks and was informed that they would resend it. After not receiving it for another two months I sent another email on 6/2/13 asking where my card was and this time ...
I tried to make a payment using a combination of ebucks and my fnb card, And the system is not allowing it, like it used to allow it. Altho this option is still advertised, even while holding on for the ebucks call centre the add said: "pay using a combination of both", the agent just ...
My FNB cheque card and e-bucks card are used for various payments of fuel and fuel-related products for amounts exceeding R20 000-00 for longer than a year now and I still haven't received any e-bucks. On enquiry the explanation differs each time. The latest excuse is that I am not registered for ...
So you need an ebucks card in order to earn the points, so I duly apply for one only to recieve the welcome letter and brochure in the post but no card... call the call centre only to be told that 'there is a shortage of ebucks cards' but you can purchase one at Canal Walk or pay for one to be ...
I was disappointed to discover that despite holding an FNB platinum cheque account since December 2012 and despite registering for online banking and making payments with my card in the ordinary course my e-bucks balance has remained at a constant zero. The ebucks call call center operated machine ...
On 13 February I e-mailed eBucks querying why I had not received eBucks in January and February for Cheque and Fuel rewards. On the 16th I received a response to say that I did not earn eBucks due to the fact that my marketing consent changed to 'No' but that they have escalated it to FNB. Firstly, ...