I logged a fault with Thandeka - reference number 2776966549 in mid March - she informed me that she would escalate the error message and call me back with an update (to date I am still waiting for the call)! On 25 March I called again and spoke to Paulie - he checked the system and informed me ...
I have send an email on the 20/02/2013 declaring that i am no longer smoking and I keep on getting an error. I received a respond that someone will be in contact with me shortly, I am still waiting for that call. I joined virgin active but the problem is that vitality is not approving my membership ...
Recently Discovery Vitality introduced Woolworths as one of the healthy food benefit partners. Disappointingly this was apparently only introduced for a selected group of Vitality members. On investigating further, I found that the benefit was only allowed to those on selective health plans ...
I had a goal on line to get 1050 points for maintaining my blood pressure. The date to achieve goal online was 15.02.2013, I achieve my goal but when I contacted the call center to find when the points will be awarded to me, the consultant informed me that the end date for the goal was 15.03.2013 ...
Really disappointed that not all Vitality members can benefit from this. I am not a Discovery Health customer but have both Discovery Life and Insure policies. If I did use Discovery Health, I would probably be on a plan that would qualify for the benefit - does that mean I fit the economic bracket ...
Please explain, how do you advertise that Vitality mobile will be up and running as of the 1st April 2013 and then when we go to a Cell C store, no one at Cell C has ever heard of Vitality Mobile? And then when we call the Discovery Call centre, we are told to wait... You did the same with the ...