I have noticed that my annual RA admin fees increased every month. I then proceeded to contact discovery 2 May (REF2837955897) Where I was told I will get feedback on mail in 24 hours. I called the following day and was told it not 24hour but 24 - 48 hours and will have feedback by Monday. Monday I ...
I opted to cash out on my investment and asked for a payout. i have been calling since last week as they have a 7-10 day time limit for them to secure a service. after six calls in two weeks asking for feedback and being told that i would receive a call or an e-mail within one hour -i finally found ...
I requested money to be transeferred from my money market account into my current account in order to pay for my son's hockey tour. Despite giving you more than 5 written instructions and complying with Discovery to complete the withdrawal forms the money is overdue by 4 days according to your ...
I have been trying the last 1year & 4months to move my RAF from Old Mututal to Discovery Invest. By that you need to complete Section 14 papers. Done that! Confirmation received. Today I get an email from Old Mutual wereby Discovery cancelled my transfer. Without prior consultation with ME the ...
I asked Discovery to terminate my RA with Discovery invest. I filled in all the forms required and sent it off to Discovery and was told it would take 7 to 10 working days to be paid out. I phoned after 7 working 10 and was told it would take 10 days and the claim would be escalated. it is now day ...
I called discovery Invest to cancel my annuity fund and requested them to transfer the value to my account early March 2013. Two weeks later they sent me their form to complete and i sent it back. During the first week of April 2013 i called to follow up and i was told that they never received the ...