I am extremely irritated that the Discovery call centre has not responded back to me on my problem with the DQ tracker in my vehicle!!! After months (at least 4 months) of complaining to your call centre that the DQ Mapper on the website is not tracking my car correctly, they have not once ...
My car was damaged by hail, i called discovery numerous times to claim and after fighting with them for weeks i finally got the claim approved. With all the fighting to get my car fixed, now i am struggling to get an automatic car because my license is for a manual... when i took the insurance it ...
I lodged a car claim with Discovery Insure 2 weeks ago. We had to call them numerous times to gain information re: an assessor/procedures. After 5 days we eventually received a contact number to take our vehicle for assessment only to learn that they are acting on behalf of Discovery Insure. 5 days ...
I reported my vehicle accident on Monday 21-01-2013 @ 9:30 am Claim number 754295. I was told an assessor would contact me within 24 hours nobody has bothered to contact me. When you contact there call centre This is the response " we are experiencing high call volumes please be patient" ...
Broke down on the N2 near Somerset West on 1st January early evening. Contacted Discovery Insure to get assistance and was directed to emergency road side assist. No reply. Called 6/7 times. Voice message "Please hold case managers currently busy...". No reply. Was being harassed by so ...
I logged a call regarding a claim end-November which was never recorded. Logged a call again mid December and received an SMS with call reference number but no further communications. No feedback after several phone calls. Wrote a report on Hello Peter and got instant response from an Assessor on ...